TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management. This program covers a wide range of topics, including dealership operations, sales strategies, automotive marketing, technology advancements, and customer experience. With practical advice and actionable tips, CBT Now helps automotive retail professionals navigate the competitive market and optimize their strategies.CBT Now is a dynamic and fast-paced show that brings viewers the latest automotive news and expert insights on effective dealership management.
CBT Now
The frontlines of retail automotive: what dealers are seeing — Katie Bowman Coleman | Bowman Auto Group
From mom-and-pop dealerships to larger auto groups, the changing retail automotive landscape has impacted businesses big and small. But how are dealers on the frontlines adapting to the transforming landscape?...
How to avoid fraudulent warranty reimbursement – Attorney Len Bellavia
For years, dealers have been challenged with receiving fair compensation for retail warranty reimbursement. However, nowadays, franchised dealers in all states are protected. On today's CBT Now, Lenord Bellavia, Founding...
How to effectively follow up without endangering the sale – Matt Easton | Easton University
It can be exciting when a sales representative gets a call from a lead or potential customer, but what happens during that call, can make or break the sale. Today...
3 crucial steps to providing feedback to your boss — Scott Mautz | Profound Performance
When it comes to the world of business, we've seen the impact that leadership from the middle of an organization has. Yet, one of your most important professional relationships is...
How to avoid odometer fraud when acquiring used inventory — Kirsten Von Busch & Ron Montoya
Inventory is higher than it has been for dealers, but not by much, and dealers still need to fill their lots. On today’s CBT Now, we’re focusing on odometer fraud,...
Examining the ‘turbulent’ used car market — Karl Brauer | iSeeCars
According to the most recent iSeeCars study, used electric vehicle prices have fallen by nearly 30%! On today’s CBT Now, we’re pleased to welcome back Karl Brauer, the Executive Analyst...
Declining customer satisfaction and what dealers should do — Kristin Kolodge | J.D. Power
Overall satisfaction with new vehicles is declining, according to the recently released U.S. Automotive Performance, Execution and Layout (APEAL) study released by J. D. Power. On this episode of CBT...
Simplify the sales pitch to help your customers take action — Matt Easton | Easton University
In today’s world of social media, and information and choice overload, it's no wonder why customers often say, “I need to think about it.” There really is too much to...
Historically high interest rates are weighing on the auto industry — Jessica Caldwell | Edmunds
With the current headwinds facing the automotive industry, dealers and consumers alike are still facing the pain points of new and used vehicle sales. Joining us on today's episode of...
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