J.D. Power: product specialists improve customer satisfaction Why this dealer uses high schoolers to help explain technology features What exactly
David Kain discusses using your smartphone in the sales process to show videos and photos of vehicles to potential shoppers.
A relatively new job position at many car dealerships is gaining importance as vehicles become more technologically sophisticated, according to
Joe Gumm interviews Kelly McNearney, Senior Automotive Strategist with Google and what Google can do for your dealership.
Consensus is Great, But Where Does the Buck Stop? By: Alan Ram I am a believer that people want and
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership
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