CBT News CEO Jim Fitzpatrick sat down with 2017 Keynote Speaker Dr. Nicole Lipkin to discuss her presentation at the 2017 CBT
Mark illustrates the best methods to avoid trust traps when interacting with customers.
On this week’s Friday Rewind, solutions to improve your dealership’s culture, the VP of JD Power says focus on Gen-Z
Sean Gardner: How the Gas Savings Close Can Be Used Effectively During Negotiations
On Today’s Show, stop missing valuable leads, Scott Hernalsteen from Cox Automotive talks about the benefits of CPO, and Victor
One in four car shoppers (24%) make their first contact with a dealership through email, website forms or other digital
Joe Gumm talks with Scott Hernalsteen, Senior Director of Research and Market Intelligence with Cox Automotive
Victor Antonio shares how much eye contact is really needed during a conversation with a potential car buyer.