FOOTHILL RANCH, CALIF. – A new auto dealership survey from eLEND Solutions offers a good news/bad news scenario for the
Want your customers to take ownership of their vehicle mentally? Jonathan suggest taking them on a demo drive to one
Dealerships could easily generate substantial sales and gross increases on an annual basis by improving the customer experience and satisfaction
To improve your connection rate with anonymous shoppers who submit a lead on your website, Brian suggest doing this one
For years, traditional marketing focused on reaching everybody. Today, marketing has changed to be targeted more specifically. Jason Ezell, VP
Automotive service industry experts estimate that service departments lose 25-35% of their customers every day from unanswered or poorly handled
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my
It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in
Who Are Millennials? This generation grew up in a digital world and technology is engrained in their daily lives. Millennials