Anyone who is familiar with what I teach, or has been exposed to my training for any length of time,
On this week’s episode of F&I Today, Becky Chernek of Chernek Consulting, discusses the ways in which large online retailers have changed
Today on CBTNews.com – Tuesday, February 11th, 2020: How Technology is Helping to Bridge the Gap Between Online and Showroom
On today’s show, we’re so pleased to welcome Bill Lucchini, the new CEO of Dealer-FX Group, a leading service operations
It’s going to be another awesome year in the car business and the upcoming NADA Show is a great way
Is your sales process dealer-centric or customer-centric? Cory says you might want to take a look at the customer-centric
Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they’ve done before coming
On this week’s episode of Straight Talk, David Lewis talks about how to help the defensive customer you serve and
EASTON — From the beginning, it was a match made in Ford heaven. At the end of 2019, following a