TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

Joe Shuster
Management & Leadership

Joe Shuster discusses his role in reviving Honda of Downtown Los Angeles

- February 23, 2021
Today on CBT News, host Jim Fitzpatrick is joined by Joe Shuster, Dealer Principal at Honda of Downtown Los Angeles. Shuster was instrumental in reviving the Honda dealership after it...
Shawn Hays
Management & Leadership

How car dealers can stay ahead of the curve with a solid business strategy

- February 22, 2021
Today on CBT News, host Jim Fitzpatrick is joined by Shawn Hays, Co-Founder of Sales Hustler and General Manager of Carter Myers Colonial Chevrolet in Richmond, VA. Hays has built...
Management & Leadership

How car dealers can put their best foot forward when it comes to hiring and recruiting – Steve Munyan

- February 12, 2021
Hiring and recruiting methods in the auto retail industry have changed tremendously since the beginning of the COVID-19 pandemic. Car dealers have had to reconfigure their staff, adjust working hours,...
Management & Leadership

Auto retail veteran Jim Ziegler discusses how industry reinvention and innovation will continue in 2021

- February 11, 2021
The buzzword for the past several years n the automotive industry has been digital retailing. However, over the past 12 months of the Coronavirus outbreak, digital retailing has become the...
Management & Leadership

3 practical steps leaders can take to support their employees during these uncertain times – Dr. Paul White

- February 11, 2021
The COVID pandemic has lasted longer than many of us have expected. So what can leaders and managers do to encourage and support their teams? On today’s show, we’re pleased...
F&I
Management & Leadership

Coaching vs. training – how to help struggling F&I staff

- February 10, 2021
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...
Management & Leadership

CMA’s Liza Borches on gross profits, digital retailing, electrification, and best practices for 2021

- February 9, 2021
Automotive dealers across the country saw gross profits rise in 2020, as new vehicle demand remained high and inventories dwindled off the lot. Recently, we spoke with Liza Borches, President...
Management & Leadership

CDK Global’s Kathy Gilbert discusses advocating for minority dealers and helping them achieve their goals

- February 8, 2021
As dealers prepare for the 2021 NADA virtual show, we're joined by Kathy Gilbert, Senior Director of Minority Dealers & Women Retail at CDK Global. CDK Global has been serving the...
Management & Leadership

A pandemic silver lining: the return of telephone

- February 8, 2021
In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay afloat as the unimagined crisis struck,...
Management & Leadership

Are your dealership software platforms properly integrated? – Joe Tautges & John Akalaonu, CDK Global

- February 8, 2021
  On today’s show, we’re pleased to welcome Joe Tautges, Executive Vice President, Chief Operating Officer for CDK Global, and John Akalaonu, Senior Vice President, Customer Delivery, for CDK Global. CDK...


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CBT News
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