How This Texas Dealership Has Found Success in the Midst of a Viral Outbreak – Austin Bitner, GM, All American Chevy

Today on CBTNews.com – Monday, May 4th, 2020:

How This Texas Dealership Has Found Success in the Midst of a Viral Outbreak – Austin Bitner, GM, All American Chevy
On today’s show, we speak to Austin Bitner, General Manager at All American Chevy of Killeen. Jim and Austin talks about how All American Chevy has stayed successful and even seen an increase in business during the Coronavirus epidemic.

Five Tools to Enhance Customer Interactions and Experiences During COVID-19
As some states are lifting their shelter-in-place orders, many individuals are worried about carrying on as normal. A Kaiser Family Foundation poll found that 80 percent of respondents still favored strict shelter-in-place restrictions, with many refusing to leave their homes. As a result, many small businesses, including dealerships, may have to continue to conduct online sales and limit the time customers are spending in the showroom. Read More

Compassion a Trait Dealers are Showing in Heaps
In the past weeks, we’ve seen examples consistently where dealers and dealership owners are using their resources to help their communities. Particularly, the compassion on display has been inspiring for not just the auto retail industry but society as a whole. In what seems like a never-ending stream of stories of kindness, we have four more instances where American dealers are seen putting others before themselves especially with food. Read More

Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.

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