TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Daily Newscast

retail

The state of retail – Daymond John | How empathic should you be? | What questions do dealers need to ask themselves? | 5 Ways to Communicate With Your Team

- June 12, 2017
On today's CBT newscast for Monday June 12, 2017: How Empathic Should You Be with Your Customers? Being replaced by a machine...Something no one likes to see happen, especially if the reason...
newscast

Are you winning the loyalty battle? | How Good Managers Give Bad Employees Feedback | Why Subprime Loans Are Dropping | Building an Online Community

- June 9, 2017
On today's CBT Newscast for Friday, June 9th, 2017: Are you winning the loyalty battle? It's a competitive market out there... One that we haven't seen in a long time. That means...
newscast

How Technology is Changing the Auto Industry | Compensation Tactics To Help Retain Employees | Different Words Matter to Different Car Shoppers | The Right Way to Ask for the Survey

- June 8, 2017
On today's CBT Newscast for Thursday, June 8th, 2017: How Technology is Changing the Auto Industry CBT's Joe Gumm sits down with Michael Buhr, CEO of Filld, to discuss how technology is changing...
customer

Being Able to Understand the Customer

- June 7, 2017
One area that makes a service department successful is being able to understand the customer. David explains why on today's Service Tip of the Day brought to you by Revolution...
newscast

Are trucks and SUVs still popular? | Productivity Lessons From the Millennial Work Style | What Makes a Service Department Successful? | Changing your Website? Here’s What You’ll Need

- June 7, 2017
On today's CBT Newscast for Wednesday, June 7th, 2017: Are trucks and SUVs still as popular as they once were? According to a U.S. news and world report, May is the second...
newscast

The Silver Lining to the Rest of the Year | Increase Your Productivity Without Burning Out | Auto Industry is not the Best Gauge for U.S. Economy | The Right Way to Ask for the Survey

- June 6, 2017
On today's CBT Newscast for Tuesday, June 6th, 2017: Caldwell: The Silver Lining to the Rest of the Year At this point in the year, it should be no surprise to your...
newscast

Should there be concern over subprime loans? | Four Ways To Build Lasting Customer Relationships | 3 Reasons Why There’s a Shortage in Auto Mechanics | Transparency as a competitive advantage: Is it time to change?

- June 5, 2017
On today's CBT Newscast for Monday, June 5th, 2017: Should there be concern over subprime loans? Scott Adams, President of Adams Automotive Group in Kansas City, told CNBC's Power Lunch that he's...
newscast

Improve Retention and Save Time in the Process | 5 Ways to Reduce Stress for Your Employees | Nardelli: Electric Vehicles will move slower than expected | Change the Experience, Change the Results

- June 2, 2017
On today's CBT Newscast for Friday, June 2nd, 2017: How to Improve Retention and Save Time in the Process CBT's Jim Fitzpatrick sat down with Karl Schmidt, Founder and President of Retain...
newscast

What Dealers Can Do to Stay Up to Date | Turn Your Employees Into Leaders | How GM to figure out what consumers want | Improve Your Online Used Car Ads

- June 1, 2017
On Today's CBT Newscast for Thursday, June 1st, 2017: MIT Study: Dealers aren’t keeping up with technological advances In a study performed earlier this year, M.I.T.'s Age Lab revealed that the dealership...
newscast

Creating the Best Customer Experience | 5 Ways Leaders Strengthen And Prepare Their Teams For Change | Hiring Outside the Auto Industry | Are you Talking in Terms the Customer Understands?

- May 31, 2017
On today's CBT Newscast for Wednesday, May 31, 2017: Elise Kephart: Creating the Best Experience for Customers Joe sits down with leads/follow-up expert Elise Kephart as she offers her expertise on creating...
CBT News
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