Today marks the beginning of 4th of July weekend, one of the busiest times for consumers to walk your lot. You've spent a tremendous amount of money and time to...
Takata, the Japanese company behind the faulty airbag inflators, filed for bankruptcy protection. Despite the spiraling debt the company has incurred (which is estimated to be around $9 Billion), Karl...
There is money to be made writing books about management. Just skim the shelves at your local bookstore and you will see tons of advice that promises to make you...
Salespeople are known to fear the loss of momentum that will come from taking a break. Frozen pipelines and missed sales targets are the things that nightmares are made of...
Jim Fitzpatrick sits down with Steve Finlay, Senior Editor at WardsAuto, to discuss his article Potential Lean Car Dealer Stocks Defy Customer Wants, making customers happy, and the future of...
Talk of an imminent sharp dive in U.S. auto sales is economically illiterate and ignores evidence that a shakeout normally requires a recession and rising unemployment to poison the market’s...
At a recent symposium, GM CEO and Chairman Mary Barra addressed several topics, including the future of the auto industry and how your part as a dealer plays into forecasting...
Originally published in the June edition of Car Biz Magazine.
How effective have your “speed traps” been in stabilizing phone management at your dealership?
Let me clarify, have you attempted to set...
Joe Gumm sits down with Sharon Kitzman, GM and Vice President of Dealertrack DMS, to discuss the ongoing digital changes in the auto industry as well as how you can...
The car as we have known it appears to be doomed in the U.S.
No, not because we'll all be biking or taking buses or flying with jet packs or riding around...