Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
On Tuesday, March 24, 2020, The US government announced that a deal had been struck between the Trump administration and the bipartisan Senate. Valued at more than $2 trillion, the...
Last week, representatives for the National Automobile Dealers Association (NADA) and Alliance for Automotive Innovation jointly petitioned President Donald J. Trump to designate automotive repairs, maintenance and sales facilities as...
The coronavirus outbreak in the United States continues to claim auto industry casualties. Last week, the United Auto Workers union’s pressure on the Detroit 3 automakers culminated in closures. FCA...
As of March 23rd, COVID-19 has shown up in 54 jurisdictions across the United States. More than 33,000 cases have been confirmed of the novel coronavirus and it has shown...
In January, supply chain planning software solutions provider Kinaxis released predictions for 2020 in the automotive industry. While advancing electric vehicle development and continued mergers and acquisitions are predicted, they...
As the coronavirus pandemic deepens, the retail automotive industry is facing disruptions that haven’t been seen previously. News comes daily of closures, limited hours, and supply problems that affect every...
Management and staff in retail everywhere are unsure how to deal with the novel coronavirus pandemic. In the current industry, it’s the first time that border closures and travel limitations...
Independence is a quality that salespeople possess, and that runs all the way up the ladder in variable operations. Being self-sufficient in generating traffic online and in-person and turning those...
The novel coronavirus may not be everywhere in the US, but the concern over its spread certainly is. Customers are abundantly cautious, and they’re looking to the service providers to...
When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment, the vehicle owner feels like they’re...