Jason Unrau is an automotive specialist with more than 15 years of experience at the dealership level. Focusing mainly on fixed operations and the service industry, Jason’s expertise is in enhancing the customer experience and promoting a healthy, profitable service department.
In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last just 90 days or less, accounting...
On July 19th, AutoNation released their Q2 net income from continuing operations that set an all-time earnings record for the fifth straight quarter. As the largest American automotive dealer group,...
Thousands of Super Duty pickups have been sitting at the Kentucky Speedway for months as the carmaker awaits enough microprocessor chips to complete them, then deliver them to waiting dealerships....
In November 2020, a National Highway Traffic Safety Administration (NHTSA) recalled nearly 69,000 vehicles due to a fire risk. A Consumer Alert has now been issued by the NHTSA for...
The chip shortage has caused remarkable pricing and profit shifts for new vehicles industry-wide, with some dealerships charging thousands more than MSRP. The pre-owned market – particularly vehicles three years...
New car and used car inventories are strained for many dealerships across North America and many other markets worldwide. The chip shortage has put carmakers in a tough spot, although...
Around 12 million light-duty pickup trucks are purchased every year and even more SUVs. For a majority of those units, they’re owned by private parties and used for non-commercial purposes....
The average car dealer is having a tough time finding people for open positions, according to the 2021 Cox Automotive Dealership Staffing Study. Of those asked, 72% of franchised dealers...
On Thursday, Stellantis announced a comprehensive electrification plan for all 14 brands at their EV Day 2021 virtual event. Stellantis CEO Carlos Tavares detailed the carmaker’s intentions to invest $35...
Many car dealerships struggle with the consumer-facing content that they send out. Social media posts, blog content, and newsletters inevitably become saturated with new model release info or details about...