TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


About: Chana Perton

Time

Making the Most of Your Time

- July 12, 2018
Right next to your employees, your most valuable resource as a manager is time. However many squander this asset. This usually happens when management gets stuck in institutional ruts, following...
boss

What to do if Your Boss is a “Bad Leader”

- July 11, 2018
Not every boss will be your favorite, but that doesn’t make them terrible leaders. However, every so often you may find yourself working under someone who fits that bill. What...
prepared

Are You Prepared for the Unexpected?

- July 10, 2018
Right now, the economy is smiling on the auto industry. Numbers are up from last year and future tax policies seem to favor car sales. However, mid-year predictions forecast that though...
customer rapport

How to Instantly Build Customer Rapport

- July 9, 2018
You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately, many customers walk into dealerships already...
customers

What to Do When Customers Make a Scene

- July 5, 2018
It’s impossible to predict customers' behavior. While we’d like to assume the people who enter our dealerships are on their best behavior and will conduct business civilly, there will be...
automotive market

Is the Strong Economy Masking Automotive Market Challenges?

- June 29, 2018
Recently Edmunds released a report looking at car buying trends for 2018 and forecasting projected sales. They looked comprehensively into patterns across several years and into different areas of automotive retail...
sales

Are You A Bad Salesperson?

- June 28, 2018
It’s usually easy to tell who’s a great salesperson in a dealership. They’re the one with the employee of the month awards, track records and reoccurring bonuses. One would imagine it...
New-Vehicle Sales

Cox Automotive Reports an Increase In New-Vehicle Sales

- June 28, 2018
With June just about done, many are releasing their mid-year reports, giving a sort of “State of the Union” for automotive sales. Earlier this week Cox Automotive released their June...
culture car dealership employees

Tips On How To Get Employees to Stick With You for the Long Haul

- June 26, 2018
Though clients give you business, employees are the ones that keep you in business. A happy, positively motivated employee base has been proven to increase sales and promote customer loyalty....
staff meetings

Are You Operating your Staff Meetings In A Way That Actually Helps?

- June 20, 2018
Let’s be honest: no one likes meetings. Generally, we find meetings to be unproductive wastes of time, which we put up with because they’re mandatory, and because sometimes you get...


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