CBT automotive newscast: October 21, 2021
Inside Automotive:
10 things that can harm your relationships with customers
I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from...
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
TSLA311.2102.36%
GM88.8600.46%
F14.680-0.18%
RIVN15.220-1.61%
CYD47.160-1.16%
HMC30.110-0.61%
TM188.990-2.46%
CVNA62.3600.92%
PAG217.310-3.3%
LAD385.420-19.61%
AN212.400-2.25%
GPI286.770-9.94%
ABG231.700-1.44%
SAH91.580-8.76%
About: CBT News Editorial Team
Why car dealers need to focus on increasing customer loyalty today
Industry experts are predicting continued inventory shortages well into 2022 and according to IHS Markit data, brand loyalty for new vehicle customers has dropped as a result of these shortages....
Lexus dealer Peter Cooper on the future of OEM ad associations
Many dealers have dialed back their marketing efforts as we continue to deal with shortages and high profits in the industry. On today’s show, we’re discussing OEM ad associations and...
CBT automotive newscast: October 20, 2021
Inside Automotive:
Lexus dealer Peter Cooper on the future of OEM ad associations
Many dealers have dialed back their marketing efforts as we continue to deal with shortages and high profits in...
3 key elements car dealers need to focus on for digital retailing
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with Client Success Director of AutoFi, Michelle Taylor. Lopes gets straight to the point and asks Taylor, what...
OfferLogix EVP Aaron Bickart on the importance of offering a seamless car buying experience
At the dealership level and more importantly online, consumers want to get to the bottom line and want their payments to be exact. This is where OfferLogix steps in. Their...
The difference between a ‘deal killer’ and a ‘deal pauser’ when handling client objections
Consumers today have more options than ever before leading to many of you dealing with client objections nearly every day. But, how you respond could make the difference in eventually...
CBT automotive newscast: October 19, 2021
Inside Automotive:
The difference between a 'deal killer' and a 'deal pauser' when handling client objections
Consumers today have more options than ever before leading to many of you dealing with client...
How long will car dealers feel the effects of the inventory squeeze?
On today’s show, we’re pleased to welcome Jessica Caldwell, Edmunds' Executive Director of Industry Insights, to give us an update on automotive industry sales and inventory insights.
Caldwell says it's definitely been...
What is ‘proactive service’ and why it is important for your car dealership?
Don’t miss the opportunity for your organization to offer a service that is proactive as opposed to reactive. What’s the difference you may ask? Well on today’s show Joseph Michelli,...
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