Today on CBTNews.com – Thursday, September 13th, 2018:
Continued Profit Gains Can Be Attributed to These 2 Factors – Kerrigan Report
Ryan Kerrigan, Managing Director of Kerrigan Advisors, joins CBT Automotive to discuss August’s Kerrigan Index and the market’s strong transaction activity. The Kerrigan Index™ is composed of the seven publicly traded auto retail companies with operations focused on the US market, including CarMax, AutoNation, Penske Automotive Group, Lithia Motors, Group 1 Automotive, Asbury Automotive Group, Sonic Automotive. Watch Now
3 Reasons Why Your Service Department Needs More Return Customers
Any business owner understands the importance of customer retention and creating a loyal client base, however, many dealerships struggle with this practice in their service departments. As the cost of customer acquisition continues to rise, here is a refresher on why return customers are so important. Read More
Make Your Service Department More Profitable With These Tips
Maintaining a profitable service department is one of the best ways to ensure that your dealership turns a profit, even when people aren’t buying vehicles. However, the service department often gets overlooked and lost in the shuffle of daily operations. By doing a few easy things, you can ensure your service department gets the attention it needs to stay profitable. Read More
