On today’s show, Ford CEO, Mark Fields, discusses the impact of analytics, what consumers want from your service department, and 2017 CBT Conference Keynote Speaker Scott Stratten talks about delivering customer service
More from Daily Newscast
White House revises metals tariffs, Stellantis eyes Canada EVs with Leapmotor, NHTSA considers ban on faulty Chinese airbags
Top Stories
White House revises metals tariffs, shifts calculation method. Read More
Stellantis explores EV production in Canada with China’s Leapmotor. Read More
NHTSA weighs U.S. ban on defective Chinese airbag components. Read...
GM leads Q1 sales, FCA sales rise 4%, automakers propose replacing gas tax with vehicle fee
Top Stories
General Motors leads Q1 U.S. auto sales despite industry slowdown. Read More
FCA U.S. Q1 sales rise 4% as Ram, Jeep and Dodge post gains. Read More
Automakers group proposes replacing...
NTSB faults Ford BlueCruise, VW dealer lawsuit moves forward, UAW oversight costs top $25.3M
Top Stories
NTSB faults Ford BlueCruise after two fatal crashes, calls for stricter oversight. Read More
Federal judge partially allows dealer lawsuit against Volkswagen to proceed. Read More
UAW federal oversight costs exceed...
GM temporarily lays off 1,300, BYD launches $22K EV, tariffs add $30B in costs
Top Stories
GM temporarily lays off 1,300 workers at Factory ZERO amid slowing EV demand. Read More
BYD launches Song Ultra EV with Flash Charging starting under $22,000. Read More
Auto tariffs add...
