Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Inside Automotive
How dealers can harness 'Talk Triggers' to boost customer retention – Jay Baer
On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of...
Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida, to speak with Rita Case, president and CEO of the legendary...
Facing fluctuating supply chains, shifts in consumer preferences and normalizing trends, used car dealers have implemented new strategies to source inventory and keep sales high in the post-pandemic economy. Here...
Welcome to Inside Automotive! In today's episode, we're diving into a fascinating discussion about "The Customer Hierarchy of Needs." And we're in for a treat because we have a special...
Executive Profile
The Executive Profile: What's next for dealer and philanthropist Rita Case?
Welcome to another edition of the Executive Profile on CBT News. Recently, anchor Jim Fitzpatrick traveled to Davie, Florida,...
Unlocking the full potential of every service visit is vital to enhancing service departments' bottom line. As the automotive landscape evolves, not only is there significant revenue to be generated,...
Top stories
New vehicle prices remain higher than normal, averaging 7.2% above MSRP in January 2024, but price growth has started to cool in the face of improved supply levels and...
Could you be sitting on a gold mine? In today’s episode of CBT Now, Sean Gardner, Instructor and Sales Trainer at the Joe Verde Group, joins us with four ways...
Independent car dealers are essential in offering diverse and personalized experiences to consumers. However, they face various challenges, including competition with neighboring franchise dealers. In the latest episode of Inside...