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f&i

What dealers can give customers they can’t get from F&I online

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At conferences, summits, and conventions, speakers and panelists often say certain things to get the attention of those attending. At the Best Training Day...
newscast

What dealers can give customers they can’t get from F&I online...

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On today's CBT Newscast for Friday, November 10th, 2017: What dealers can give customers they can’t get from F&I online At conferences, summits, and conventions, speakers...
RISC

Properly Disclosing An Auto Sales Contract Isn’t Difficult

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Remember that the RISC is active as soon as the customer signs it, so be deliberate. BY TONY DUPAQUIER As business managers, it is our...

CBT News – September 29, 2015

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On today's show: Zach Klempf, CEO of Selly Automotive, offers a solution to your current CRM problems Patrick and Courtney Hennessey, founders and hosts...

CBT News – August 7, 2015

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On today's show: - Scott Pechstein, VP of Sales at Autobytel, explains why you should consider gross when it comes to ROI - Alex Miller, Manager...
automotive customer experience

Consider Hybrid Salespeople/F&I Representatives For Your Dealership

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Improve automotive customer experience and pull in more millennial buyers, improve customer experience and increase product sales. BY TONY DUPAQUIER I am seeing more dealers put...

CBT News – July 24, 2015

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On today's show: - Tony Dupaquier, Director of the Academy at Service Group, discusses the latest trends in F&I warranties - Frank Lopes, VP of Forrest...

CBT News – July 22, 2015

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On today's show: - Tony Dupaquier, Director of the Academy at Service Group, discusses the latest trends in F&I warranties - Sales Tip of the Day...

CBT News – July 16, 2015

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On today's show: - DealerRater CEO Gary Tucker explains the best ways to increase your store's online reviews - Sales Tip of the Day with Tony...