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4 ways to set the first service appointment that customers keep

While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for maintenance. Most customers prefer...

Steps dealerships can take amid parts and staffing shortages

As the global supply chain issues rage on, Cox Automotive released a report Monday outlining that while consumers are still taking their vehicles to...
electric vehicles

How car dealers should be discussing the costs of electric vehicles

People have a variety of reasons as to why they want to switch from a gas vehicle to an electric vehicle. Top reasons include...

CBT News – April 15, 2015

On today's show: - Dealer Training Manager for, Jack Simmons, discusses how to get more service center online reviews - Sales Tip of the Day...

CBT News – March 27, 2015

On today's show: - Sales motivator Jeffrey Gitomer discusses the dilemma stores face when moving a top sales person into management - Jim Jensen explains how...