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Hyken

10 things that can harm your relationships with customers

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I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from Shep Hyken, he...
Automotive Retail

Lost Customers: Problem or Opportunity?

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Are lost customers a problem or an opportunity for your dealership? Shawn Rajabi, CEO OF Total Customer Connect, answers this question and shares how...

CBT News – September 21, 2015

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On today's show: Paul Weiner of Lot-Master introduces his new product that could change the retail automotive industry on the new segment Innovations Sales...