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subprime auto loans

How to Be Part of the Solution and Get Loyal, Responsible...

Subprime auto loans have been in the headlines over the past couple of years with concern that we are headed into another credit crisis...
phone processes

The dealership employee most responsible for your phone processes

True or False: The most important person at a dealership (when it comes to handling phone calls) is the receptionist. Hear what Mike Haeg...