Saturday, January 22, 2022
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engagement

5 Things That Inhibit Engagement With Your Customers

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On this week’s edition of Progressive Retail, Cory Mosley focuses on engagement and talks about some things that may inhibit your engagement with your customers.
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social media

Crisis Management in a Social Media World

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Before social media, if you made a mistake your customer could have told a few friends about it. Nowadays, everyone has a much bigger voice. Hear what Cory Mosley has to say about crisis management in today’s world.
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digital

Are You Ready to Go All Digital?

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On this week’s episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how they went all digital at their dealership.
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one-price selling

One-Price Selling & Enhancing the Digital Road to Sales

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On this week’s episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway’s Crown Toyota, to talk about one price selling and how you can enhance the digital road to sales.
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social

Selling Cars with Social Media

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On this week’s episode of Progressive Retail, Cory Mosley speaks with Rudy “El Patronn” Treminio about increasing your social media selling and developing a more personal marketing strategy for your dealership.
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phone etiquette

Phone Etiquette and Email Marketing

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On this week’s edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop a solid plan for phone and email engagement.
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relationship

The F&I-Sales Relationship

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On this week’s episode of Progressive Retail, Cory Mosley is joined in the studio by Shaka Dyson, President of Dealer F&I University, to talk about what’s going on in the marketplace, the relationship between sales and F&I, and more.
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challenges

The Most Common Challenges Facing Dealers

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On this week’s episode of Progressive Retail, Cory Mosley talks to Durran Cage, CEO and Founder of Cage Automotive in Arlington, TN, about being aware of the problems and challenges at your dealership and what you should be doing to solve them.
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engagement

The 7 Circles of Internet Sales Success – Engagement

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  Cory discusses the next circle in the 7 circles of high profit, high volume internet sales success: The engagement circle. Take a look.
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influencing customers

Influencing Customers

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In this episode of Progressive Retail, Cory Mosley goes over influence and the impact it has on compelling customers to want to do business with you, as well as Cory’s regular segments Don’t Be Ridiculous, Here’s a Thought, and The Way I See It.
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