Enhancing the Customer Experience: Five Ways to Speed Up the F&I Process

Chanell Turner - June 28, 2018

According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in second. On average customers spent three...

Sales & Marketing F&I

Pros Don’t Talk Trash in Finance

Becky Chernek - November 9, 2016

Your Family May Tolerate it, But Customers Don't By: Becky Chernek Finance and insurance professionals know the benefit of a consistent menu presentation. It’s a surefire method of achieving higher performance by...

Management & Leadership F&I

Pros Don’t Talk Trash in Finance

CBT News - November 9, 2016

Your Family May Tolerate it, But Customers Don't By: Becky Chernek Finance and insurance professionals know the benefit of a consistent menu presentation. It’s a surefire method of achieving higher performance by...

Management & Leadership F&I

professionals

Enhancing the Customer Experience: Five Ways to Speed Up the F&I Process

Pros Don’t Talk Trash in Finance

Pros Don’t Talk Trash in Finance

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