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Greeting Customers Before Pre-Qualifying

Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up,...

First Step to Connected Car-Buying: Pre-Qualification

It’s more effective than Pre-Screening By Pete MacInnis We’ve all seen the endless data about consumer dissatisfaction with the car-buying process, particularly with how lengthy it can...