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fixed ops

Available training opportunities for fixed ops managers

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To become the leader and manager that the dealership requires, it’s vital to have the right training. Working as a fixed ops manager can be a stressful endeavor, leaving very little time to learn and grow. However, regular training is essential to becoming the best and gaining job security. With so many ways to get […]
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The importance of growing your dealership’s competitive advantage in the digital...

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Today on CBT News, we’re pleased to welcome back Hugh Hathcock, Owner of ReconVelocity, and Gage Hathcock, Partner at ReconVelocity. The last time we spoke, ReconVelocity...
CBT News Podcast

Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte,...

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Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to turn things around for some of his staff by promoting and reassigning them to other areas. Here to talk more about some of the best practices he has implemented in his […]
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Number of Dealership Rooftops Remains Stable – Mitch Phillips, Urban...

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The mid-year numbers are out and there have been some interesting developments for new vehicle franchises, according to the latest Automotive Franchise Activity Report from Urban Science. Here to talk about the latest findings and projections is Mitch Phillips, Global Director of Data at Urban Science. Mitch explains that prior to 2010, dealerships declined on […]
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Automotive News

Turning Around the Poor Performer – Dave Anderson, LearnToLead

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The mental aspect of sales can weigh heavily on sales teams in dealerships across the country. Dealers are always looking for ways to motivate their teams to push sales to the next level. Dave Anderson, leadership expert and president of LearntoLead joined us to talk about how to motivate a poor performer on your sales […]
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CBT News Podcast

Force Marketing CEO John Fitzpatrick on Today’s Auto Marketing Recovery...

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When the pandemic first hit the United States in early March, dealers began to revaluate their department budgets and overhead costs to offset the drop off in sales. Unfortunately, one of the first departments to have strong budget cuts was marketing. However, as sales continue to rebound, many dealers are back to their pre-COVID ad […]
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Automotive News

FCA’s Dedication to Building a More Diverse and Inclusive Dealer...

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At CBT News, we’ve talked a lot about diversity and the evident lack of minority representation in the retail automotive industry. This subject alone has left many companies scrambling to solve the tough questions of why and what can be done. Today, we’ve brought in two special guests to go in-depth on these issues. At […]
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Automotive News

What the Future Holds for New Jersey Dealers |...

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When we last spoke to NJ CAR president Jim Appleton in April, New Jersey was in the midst of the COVID-19 shutdown. All vehicle sales were done remotely, all delivery was contactless, and there was an 80 percent drop in vehicle sales state-wide. As April came to a close, sales were down 50 percent but […]
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Automotive News

Tom Maoli Asserts COVID-19 Created a ‘perfect storm’ for Auto...

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When dealing with the COVID-19 pandemic, serial entrepreneur Tom Maoli says, “the barrier became the blessing.” Tom is the President and CEO of Celebrity Motor Cars, LLC, a New Jersey and New York-based auto group that includes several high-line dealerships. With major OEM plants shut down for weeks or months, depending on their location, new […]
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Automotive News

How to Win the Digital Retailing Game – Joe Chura,...

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For many years, digital retailing in the auto industry has largely been on the periphery of the automotive sphere, but thanks to COVID-19, it’s now fully coming into focus. The reality is dealers are being forced to do more with less. In fact, according to a Cars.com poll from May, 54% of dealers are already […]
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