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5 effective ways to sell the value of the phone call

On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that...

A pandemic silver lining: the return of telephone

In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay...

Get Back to the Phone Basics in the Face of COVID-19

The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....

CBT News – October 30, 2015

On today's show: Steve Rayman of Steve Rayman Chevrolet shares his secret to finding and keeping great employees Chris Lentz, President of AutoSweet, reveals...

CBT News – October 27, 2015

On today's show: One dealer shares his recruiting strategy that added 40 jobs to the area Would the auto industry still be strong today without...

Is your dealership managing phone leads correctly?

Here's a stat that's pretty scary (or embarrassing): the average dealership, across all brands and markets, is converting fewer than 8 out of every...