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How to get customers to come back for the first service

It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had...
Tim Bergstrom

CBT News – December 16, 2015

On today's show: Tim Bergstrom, President and COO of Bergstrom Automotive, on building a company culture of fun How important is a fast response time to new...