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career pathsvideo

How Career Path Models Can Curb Employee Turnover in Fixed-Ops – John Fairchild

Employee turnover is something every dealership tries to avoid, especially when it comes to your service center. According to a recent study from the...
Mike Jacksonvideo

Mike Jackson Stepping Down as AutoNation CEO

The automotive world received a jolt today as AutoNation CEO Mike Jackson announced his decision to step aside after nearly 20 years with the...
career paths

Keeping Talent Is Key To Success

Keeping Talent Is Key To SuccessFor many years, dealership fixed operations departments have fought to attract and retain qualified talent. I don’t have to...
CRM

Five Reasons Why CRM Systems are Vital for Your Dealership

Do you remember the last time a potential car buyer came into your dealership and left empty-handed? What was the response of your team?...
dealshieldvideo

Reverse a Bad Buying Decision at Auction with New 30-Day Return Guarantee – Brett...

No dealer likes realizing that they've made the wrong purchase at auction. Cox Automotive's DealShield, has responded to dealer feedback and launched the industry's...

Dealing with Factory Recalls

On this week's edition of the Weekly Tune-Up, Becky Nixon goes over dealing with factory recalls and keeping retail profits alive during a recall.

Phone Ups and Internet Leads

On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege,...

Designing Your Career with Clear Goals

On this week's episode of Straight Talk, David Lewis speaks to you about one of the most important actions and habits to develop if...

Be a Problem Solver

   Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem...