Tag: NADA Show
4 Principles Business Leaders Need to Motivate Their Staff – Dr. Paul White
Unifying your team under a strong company culture and value system is crucial to building a successful, functioning business. This means, employees today need...
How the Customer Experience is Improved by Women in Automotive
The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they...
ReconVelocity CEO David Penney Discusses the Importance of a Seamless Recon Process
When it comes to used vehicle operations, inventory turn has never been more important than it is now. Typically, service managers are mostly concerned...
Carmakers Remain Hopeful Despite Disappointing Q2 Sales Results
Though not unexpected, the continued downward trajectory of car sales this year still hurts. Overall, top brands such as Ford, Fiat Chrysler, and General...
Sean Gardner on Converting Both Digital Leads and Unsold Customers
In light of the COVID-19 pandemic, there are more digital opportunities for dealers and customers than ever before. Car buyers want to get as...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
