Keeping Your Service Drive Packed in a World of Social Distancing
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us.
Grocery and...
Breaking: Jim Hackett Stepping Down from Ford Oct. 1, Jim Farley Named Next CEO
After three years of service, Jim Hackett is stepping down from his role as CEO of Ford Motor Company.
Hackett will be succeeded by Jim...
Vince Sheehy Celebrates Sheehy Auto’s Sales and Charitable Initiatives
There are countless lessons to learn during the COVID-19 pandemic. Dealers are learning more in the span of a few months than they might...
J.D. Power APEAL Study Reveals What Drives Customer Satisfaction
Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets...
Re-Inventing Your Business to be Flexible, Resilient, and Productive – David Kidder
2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
