TSLA387.5101.09%
GM79.000-0.05%
F12.625-0.155%
RIVN17.7400.59%
CYD42.590-1.12%
HMC24.620-0.32%
TM200.430-3.54%
CVNA416.79515.875%
PAG159.470-1.23%
LAD276.580-3.31%
AN203.380-1.93%
GPI341.860-2.83%
ABG202.450-5.54%
SAH71.0200.95%
TSLA387.5101.09%
GM79.000-0.05%
F12.625-0.155%
RIVN17.7400.59%
CYD42.590-1.12%
HMC24.620-0.32%
TM200.430-3.54%
CVNA416.79515.875%
PAG159.470-1.23%
LAD276.580-3.31%
AN203.380-1.93%
GPI341.860-2.83%
ABG202.450-5.54%
SAH71.0200.95%
TSLA387.5101.09%
GM79.000-0.05%
F12.625-0.155%
RIVN17.7400.59%
CYD42.590-1.12%
HMC24.620-0.32%
TM200.430-3.54%
CVNA416.79515.875%
PAG159.470-1.23%
LAD276.580-3.31%
AN203.380-1.93%
GPI341.860-2.83%
ABG202.450-5.54%
SAH71.0200.95%


magazine-management

Corporate Culture

Corporate Culture: Making It More Than A Cliché At Your Dealership

- December 2, 2015
Identify the kind of customer experience you want, and let procedures, hiring and training drive it. BY GLENN PASCH The word “culture” gets thrown around routinely in corporate meetings and events,...

Dealers Can Constructively Object To OEM Formulas

- October 14, 2015
Explain your issues in writing and get them in your file. BY JON MCKENNA Suppose your nameplate manufacturer is calculating your dealership’s average market share, grading its sales performance or setting...
Automotive News

Anticipate Common Problems For An In-House Or External Dealership BDC

- August 1, 2015
Find a quality business development manager who will train and closely watch the BDC staff. BY MIKE HAEG In analyzing more than 300 dealerships’ phone processes, my company has learned that a...
Dealership Teams

Implementing Changes That ‘Stick’ With Your Dealership Teams

- March 1, 2015
What you can do to narrow the ‘knowing – doing’ gap when implementing change in your dealership. BY TOM KUKLA “When you are through changing, you are through.” – Bruce Barton March already!...


CBT News
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