TSLA395.3006.39999%
GM81.8003.75%
F13.0200.5797%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA392.34030.1%
PAG162.2906.27%
LAD288.67013.8%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%
TSLA395.3006.39999%
GM81.8003.75%
F13.0200.5797%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA392.34030.1%
PAG162.2906.27%
LAD288.67013.8%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%
TSLA395.3006.39999%
GM81.8003.75%
F13.0200.5797%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2450.885%
TM217.5504.69%
CVNA392.34030.1%
PAG162.2906.27%
LAD288.67013.8%
AN208.36010.07%
GPI351.59016.11%
ABG213.8509.76%
SAH70.6003.23%


Kirk Manzo

Customer Touch Points

Consider Cutting Number Of Customer Touch Points In Sales Process In Half

- May 9, 2015
BDC approach just makes younger buyers who crave continuity deal with more people. BY KIRK MANZO Insanity is often defined as doing the same thing over and over, again and expecting...
Management & Leadership Sales & Marketing

CBT News – May 1, 2015

- May 1, 2015
On today's show: - Northwood University Department Chair for Automotive Marketing, Elgie Bright, discusses what is being taught to tomorrow's dealership leaders - Larry Dorfman, CEO and Chairman of EasyCare, explains how...
Daily Newscast

CBT News – March 31, 2015

- March 31, 2015
On today's show: - Germain Motor Company's Shaun Kniffin discusses the future of the car shopping process and his best practices - Coverage from the J.D. Power Automotive Forum in New York...
Daily Newscast

CBT News – March 12, 2015

- March 12, 2015
On today's show: - AIADA President Cody Lusk discusses the upcoming American International Auto Dealers Summit and the legislation taking place in Washington D.C. that could impact the industry in 2015 -...
Daily Newscast

CBT News – March 6, 2015

- March 6, 2015
On today's show: - A look at the February sales totals and how to streamline the car-buying experience - Growth of women in the industry, and the car buying perspective of Generations Y & Z -...
Daily Newscast
retain top talent

Moving from Command and Control to Collaboration

- March 1, 2015
By taking time to invest in your employees, you increase your chances of slowing down the revolving door. BY KIRK MANZO For the past several years, dealerships have struggled to achieve...
Management & Leadership Auto News


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