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Zoom

How Jody DeVere is Zooming Her Way Through 2020

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I adjust my new selfie light-ring (a Best Seller on Amazon), check to make sure my high-quality podcast mic volume is good, change my...
automotive newscast

CBT Automotive Newscast: July 15, 2020

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Today's Featured Interview: DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department: With a shortage of technicians, strained advertising budgets, and a national pandemic, it...
positive customer experience

A Customer-Centric Approach to Customer Loyalty

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We know the internet has changed us all. In fact, many professionals in the auto industry believe that vehicle consumers in the future –...
newscast

Week In Review: How Your Sales Department Can Dramatically Increase Closing...

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CBT News Week In Review for Friday, March 1st, 2019:  How Your Sales Department Can Dramatically Increase Closing Percentages - Brian Finnegan, Advanced Dealer Concepts Dealers...
newscast

How to Revitalize Your Dealership’s Culture to Attract More Female Customers...

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Today on CBTNews.com - Tuesday, February 26th, 2019: How to Revitalize Your Dealership's Culture to Attract More Female Customers - Jody DeVere, AskPatty.com In today’s market,...
Jody DeVere

How to Revitalize Your Dealership’s Culture to Attract More Female Customers...

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In today’s market, women account for 65 percent of all new car, and 53 percent of all used car purchases. Which means, no matter...
newscast

Cause Marketing: How to Grow Loyalty Among Your Employees and Clients...

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Today on CBTNews.com - Tuesday, October 16th, 2018: Cause Marketing: How to Grow Loyalty Among Your Employees and Clients - Jody Devere, AskPatty.com In this generation...
Jody Devere

Jody DeVere – Leading a Movement in Automotive

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  Improving the shopping experience is on everyone’s action items list. As there are many different ways you can choose to enhance that experience, CBT...
newscast

Jody DeVere – Leading a Movement in Automotive | Having the...

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Today on CBTNews.com - Tuesday, May 29th, 2018: Jody DeVere - Leading a Movement in Automotive Improving the shopping experience is on everyone’s action items list....
fixed ops

15 Tips to Improve your Fixed Ops

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Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the customer experience in your service drive as well as what inspired her to write "15 Ways to Communicate Better...