Tag: How to Keep Your Digital Vendors in Check
Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs
On today's show, we’re pleased to welcome back Mark Phelan, auto critic and columnist for the Detroit Free Press, the largest daily newspaper in...
Creating Lifetime Customers in Post-COVID-19 Commerce
COVID-19 forced companies and consumers to adapt rapidly to stressful circumstances. E-commerce became pivotal, and contactless service a necessity. The script for how we...
Will Automation Affect the Auto Retail Workforce?
Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round...
Benefits of Video Testimonials
Customer reviews make a big difference in how customers hear and think about your business. Even before COVID-19, video testimonials were gaining attention as...
Five Ways to Make Your Dealership’s Brand Irresistible to Customers
Think about your favorite products. What is it that attracts you to them? Is it the product itself? Is it the messaging around it?...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
April Kerrigan Report: Have Dealership Values Taken a Hit During the...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Contacting the Customer After the Sale
On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
