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autonomous vehicles

How Dealerships Can Win Against Autonomous Vehicles

Once believed to be the stuff of science fiction, autonomous vehicles are predicted to soon be mainstays of the road. Pilot programs by Uber...
performance

Are You Properly Rewarding Your Staff?

It is important in the automotive industry that an employee’s work performance and progress is monitored closely to ensure that they fully  understands the...
service bdc

How to Create a Well-Functioning Service BDC

Over the years we have seen huge improvements in the effectiveness of sales department Business Development Centers (BDC’s). With this success, it seems that...
NAFTA

The What, Why, and Who of NAFTA

With all of the recent news about import tariffs and renegotiation of trade agreements, there is uncertainty about how all of this will affect...
margin compression

Five Ways to Stay Ahead of Margin Compression

Automotive dealers across the country have likely noticed the margin squeeze in the past few years. They may have wondered if they were alone,...

Do You Have Your “E’s” Turned Up Today?

Do you have your "E's" turned up today? Bring your enthusiasm, excitement, energy and experience into the dealership and watch what happens. Hear how...

Phone Etiquette and Email Marketing

On this week's edition of Progressive Retail, Cory Mosley talks about how to increase your email marketing and phone etiquette skills and how to develop...

Attracting and Hiring Talent to Advance Your F&I Department

On this week's edition of F&I Today, Becky Chernek invites Tony Troussov, Group F&I Director at Morrie's Automotive Group, to discuss the importance of...

Accountability and What it is Worth to Your Business

Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You...