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Dealership Follow-Up

Fundamental Approach To Dealership Follow-Up

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Avoid the tendency by dealers to believe lessons are automatically absorbed; plan for successful implementation instead. BY GLENN PASCH The dealership’s day began with a...

CBT News – September 3, 2015

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On today's show: Mark Tewart, sales superstar, on handling top dogs who say they don't need sales training Glenn Pasch, PCG Consulting CEO, explains how...

CBT News – August 26, 2015

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On today's show: PCG Consulting CEO Glenn Pasch on the online digital marketing course that's perfect for your busy schedule John Sternal, Director of...

CBT News – August 21, 2015

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On today's show: Mark Tewart, sales expert and CBT Conference and Expo speaker, explains why it is vital to stay on top of sales...

CBT News – August 14, 2015

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On today's show: - Tim Kintz, President of the Kintz Group, explains how you can get more out of your sales department - Car Biz Today...

CBT News – August 10, 2015

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On today's show: - Tim Kintz of the Kintz Group explains how you can get more out of your sales department and sales team - Sales...

CBT News – August 4, 2015

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On today's show: - CEO of PCG Consulting, Glenn Pasch, discusses the importance of digital marketing training - Sales Tip of the Day with Chris Rollins on...

CBT News – July 31, 2015

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On today's show: - Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager - Karl Brauer, Senior Analyst at Kelley...

CBT News – July 2, 2015

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On today's show: - NY Times best selling author, sales trainer, and entrepreneur Grant Cardone explains who should answer the phone at your store - How...
Service Manager’s Performance

How A Dealer Should Evaluate A Service Manager’s Performance

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Everyone talks about metrics, but why not focus instead on the behaviors that the manager's service advisors show every day? BY GLENN PASCH I remember...