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At the 2023 Digital Dealer conference, Venus Toro, CEO of Wyn Solutions discusses how dealers utilize their 'win-win-solution' platform.

How this company delivers a win-win solution for dealers –...

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As the automotive industry faces high interest rates, a weakening economy, union labor strikes, and unwavering uncertainty, Columbian-based Wyn Solutions is committed to providing...
Peter Macinnis, the founder and CEO of eLend Solutions, discusses how dealers are using transparency to close the trust gap with customers. 

How dealers can bridge the gap in customer trust – Pete...

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Most dealers are growing to be apprehensive due to discussions surrounding the UAW union strikes against the Big Three, interest rates, inflation, and a...
A business development center (BDC) is a separate dealership department that brings in sales and service clientele.

Why should dealers customize their BDC? – Matt Raymond | Bowtie...

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A business development center (BDC) is a separate dealership department that brings in sales and service clientele. Matt Raymond, Chief Operating Officer at Bowtie...
CDK Global's Jessie Hammonds, recently joined Jim Fitzpatrick at the 2023 Digital Dealer conference to discuss customer experience.

Why tailoring the customer experience is key to dealership success —...

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One of the biggest trends taking root throughout the retail automotive industry is prioritizing and enhancing the customer experience. For so long, price was...
For dealers, technology remains the one aspect that has managed to bridge the "perfect storm," AI, customer data platform, and GA4, together.

How dealers can better utilize the technology in their stores – Kevin...

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Today's dealers are faced with perplexing operational challenges, yet technology remains the one factor that has managed to bridge the "perfect storm" of artificial...
How to recruit and retain new and capable workers has become a trending challenge for dealers due to rising customer demands.

How dealers can attract and retain employees post-COVID – David Meraz...

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Recruiting and retaining new and capable workers has been an ongoing challenge for dealers due to the low unemployment rates and rising customer demands....
Highlights from the 2023 Digital Dealer Conference: PureCars CEO discusses data's role and challenges of EVs in the auto industry.

Exploring the evolution of data in automotive marketing — Aaron Sheeks...

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Recently, at the 2023 Digital Dealer conference in Las Vegas, CBT News anchor Jim Fitzpatrick spoke with Aaron Sheeks, the Chief Executive Officer for PureCars. The pair...
To improve dealership processes, a small group of software enthusiasts and men in the automotive industry got together to create VINCUE.

How dealers can improve their processes with technology – Danny Zaslavsky...

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In order to improve dealership processes, a small group of software enthusiasts and men in the automotive industry got together and founded VINCUE. With...
Digital Dealer coverage: Anchor Jim Fitzpatrick speaks with Noah Lee, the Director of Product Consulting for Dealer.com, Cox Automotive about the importance of first-party data collection.

Why first-party data is more important than ever for your dealership...

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During the recent Digital Dealer conference in Las Vegas, CBT News anchor Jim Fitzpatrick connected with Noah Lee, the Director of Product Consulting for...
Brian Pasch, CEO and founder of PCG Companies and automotive marketing trainer, joins Jim Fitzpatrick at the 2023 Digital Dealer conference.

Key tips for dealers that elevate the customer experience — Brian Pasch

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Brian Pasch is the CEO and founder of PCG Companies, as well as a keynote speaker, automotive marketing trainer, and author of nine automotive...