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customer surveys

Are customer surveys actually hurting the overall customer experience? It depends

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Car dealers rely heavily on acquiring and improving customer feedback, but could those customer surveys hurt the overall experience? Joining us on CBT Now...
newscast

How Technology is Changing the Auto Industry | Compensation Tactics To...

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On today's CBT Newscast for Thursday, June 8th, 2017: How Technology is Changing the Auto Industry CBT's Joe Gumm sits down with Michael Buhr, CEO of...