On today's show:
Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found out.
With 2015 in our rear...
On today's show:
Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more than helps
Is the culture and...
On today's show:
Tim Bergstrom, President and COO of Bergstrom Automotive, on building a company culture of fun
How important is a fast response time to new customers
A look at this week’s...
On today's show:
Steve Cannon, Mercedes-Benz CEO, on what it takes to change company culture with 26,000 employees
Dan Mondello, Co-founder of DealerTeamwork on why some dealerships continue to ignore...
On today's show:
Steve Cannon on what it takes to change company culture with 26,000 employees
How will higher interest rates impact the auto industry?
Another presidential candidate weighs in on...
On today's show:
- Chart Your Course International President Greg Smith explains how your company culture can drive customer satisfaction
- Daily Tune-up with Mark Tewart on handling down payments correctly, brought...