F&I office most trusted, but pain points remain, CDK Global survey finds

Jason Becknell - July 9, 2026

Customers trust the F&I office more than any other part of the dealership visit, even as long wait times and duplicated paperwork continue to frustrate them. That's according to CDK...

Inside Automotive F&I

CDK Global State of F&I at the dealership

F&I office most trusted, but pain points remain, CDK Global survey finds

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