American Customer Satisfaction Index

Kia dealerships place last in customer sales satisfaction

CBT News Staff Writer - December 13, 2022

Kia is warning its American dealers about poor performance, in response to a J.D. Power study. The research, which analyzed customer sales satisfaction in the mass market, ranked Kia last, placing...

Articles Headlines

CBT Automotive Newscast: September 2, 2020

CBT News Editorial Team - September 2, 2020

Today's Featured Interview: Dale Pollak On the New Map for the Used-Car Business With inventory challenges continuing and uncertainty surrounding the market, dealers are having to make tough decisions. Industry expert Dale...

Daily Newscast Headlines

American Customer Satisfaction Index

Kia dealerships place last in customer sales satisfaction

CBT Automotive Newscast: September 2, 2020

Latest Articles

Driving Service Growth with Recall Strategy

Used-vehicle inventory up 4%, Fain seeks UAW reelection, Rivian CEO backs humanoid robots

Used-vehicle inventory grows 4% as demand softens

Shawn Fain seeks reelection as UAW convention tackles major policy issues

Rivian CEO RJ Scaringe backs humanoid robots as next frontier in manufacturing

Mexico’s auto output holds steady as U.S. trade pressure mounts

David Long on the foundation that drives dealership performance

Weekly roundup: REPAIR Act advances, Trump plans not to renew USMCA, New-vehicle prices slip in May

FTC’s pricing crackdown: 3 months since 97 warning letters shook the industry

Group 1 Automotive announces promotion of Bob Andersen to vice president, corporate development and pre-owned operations