TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%

Inside Automotive is a groundbreaking network show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape.

Inside Automotive is a groundbreaking network show that offers a captivating blend of dealership news, automotive retailing best practices, and cutting-edge industry insights from top executives and analysts. Featuring trailblazing industry insiders, this show offers a comprehensive look into the latest happenings within dealerships, highlighting key trends and developments. Through interviews with successful dealers, expert analysis, and practical advice, viewers gain valuable knowledge on implementing effective strategies, improving operations, and navigating the ever-changing automotive landscape.


Inside Automotive

Want a better customer experience? Build a better work environment — Shep Hyken

Dealers know how crucial it is to provide an exceptional customer experience. But in pursuing high standards of service, many find themselves forgetting an equally crucial component of the consumer satisfaction: the employee experience. On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Shep Hyken, author, keynote speaker, and customer service and experience expert. Now, Hyken discusses the relationship between the employee and customer experiences and shares strategies...

Balancing growth to maximize dealership competitiveness — Jeff Dyke | Sonic Automotive

- March 13, 2024
In 2023 Sonic Automotive, one of the nation’s largest automotive retailers, saw an all-time record annual revenue of $14.4 billion despite some challenges, like the closing of its Northwest Motorsport...

Why the demand for F&I products is rising – Adam Marburger | Ascent Dealer Services

- March 12, 2024
In the current economic climate, where interest rates are high, and vehicle prices are soaring, more and more consumers are opting for F&I products for added protection. Adam Marburger, F&I...

New vehicle prices are falling. Why aren’t dealers worried? — Brian Moody | Cox Automotive

- March 11, 2024
New vehicle sales are holding steady in the U.S. as dealers prepare for a busy market in the months ahead. Unfortunately, the same can not be said for prices, which,...

The vital role of sales and BDC training in today’s automotive market – Sean V. Bradley | Dealer Synergy

- March 8, 2024
As the dust settles post-NADA Show, dealerships are buzzing with revitalized passion for the road ahead. However, the emphasis on effective training should not be underestimated. Joining us on the...

Navigate technician shortages by deploying new fixed-ops technologies — Dave Foy | OEM Interactive

- March 7, 2024
Fixed-ops teams remain an essential component of the retail automotive sector's ongoing success, providing valuable services to drivers and helping dealers establish long-term customer relationships. However, with technological advancements creating...

Toyota EVP Jack Hollis on EVs, vehicle affordability, and inventory

- March 6, 2024
Toyota has taken a slower path to electrification than its competitors, choosing instead to prioritize hybrid and hydrogen-fueled vehicles. Although this tendency won the ire of many in the industry,...

Marc Cannon explores the key drivers of change in the automotive industry

- March 6, 2024
The automotive industry is off to a strong start in 2024, leveraging stable consumer demand and improving economic conditions to drive sales. However, while dealers and manufacturers are certainly performing...

How a formal training program can help your dealership acquire and retain technicians

- March 5, 2024
The automotive industry is facing a technician crisis, with the number of applicants willing or capable of working in a busy fixed-ops department continuing to dwindle. Dealers must rely on...

Hyundai-Amazon update puts dealers at the heart of online sales — Andy Wright | Vinart Dealerships

- March 4, 2024
Last year, Amazon and Hyundai announced a new partnership that would see the automaker's vehicles sold on the e-commerce giant's platform. The reveal left many dealers with questions about how...


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