CBT News – November 25, 2015

On today’s show: One expert discusses why positive reviews are so vital How is your dealership connecting with customers? A

Competition Between Departments is Great but Don’t Let it Become a War

Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you

On today’s show: Michael Sos, Product Manager for Interactive Media at Dominion Dealer Solutions, on the social media platform you

So have you seen that commercial, the one about women using trucks for everyday activities? Well life is now imitating art

Remember that the RISC is active as soon as the customer signs it, so be deliberate. BY TONY DUPAQUIER As

On today’s show: One managing partner shares why dealerships struggle to hire women Why salespeople are still important to the

If more than half of your units are at least 30 days old, it’s time to perform more analytics. BY

On today’s show: Steve Cannon, Mercedes-Benz CEO, on what it takes to change company culture with 26,000 employees Dan Mondello,

On today’s show: Mike Anderson, CEO of the Rikess Group, discusses the benefits of less negotiating, more explaining Are your

The tech world is evolving and that means more tech bells and whistles inside new vehicles. It also means that