NADA Chairman Mark Scarpelli speaks with CBT’s Jim Fitzpatrick in this interview covering Hurricane Harvey and the state of dealerships
The Largest Living Generation Millennials are now the largest living generation in the United States behind Baby Boomers. They are
When we’re talking about communication in the dealership, some of you might have a manager that just says “hello” to
On today’s CBT Newscast for Tuesday, August 29th, 2017: How much communication should managers have with employees? When we’re talking
On Saturday night alone, more than 20 inches of rainfall accumulated in just eight hours in the Houston area as
On this week’s episode of the Weekly Tune-Up, Becky Nixon presents a few effective steps in your service department that
Generally in sales, dealership staff are often looking to find new leads rather than leveraging their current customer base. They’re
Aside from the prevalence of flying cars and hoverboards Marty McFly used, ‘the future’ is happening. Innovators dreamed of a
Getting left behind is not a fun feeling, especially when we’re talking about the impact of technology on the auto
On today’s CBT Newscast for Monday, August 28th, 2017: How prepared are you for the future? Doug Betts, Senior VP