With over 179 billion U.S. dollars generated in 2016, it’s no surprise that the U.S. is a global leader in
In part eight of his series on overcoming objections, David Lewis goes over step three of the DLA Objections Response
Remember those things you used to do? The little things that mattered to customers? The things that showed you truly
On today’s CBT Newscast for Monday, October 30th, 2017: Becky Chernek: What are the “fundamentals” when it comes to F&I?
The F&I department is often one of the most lucrative profit centers in an auto dealership. This fact is not
At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work,
On this week’s episode of F&I Today, Becky continues her conversation with Joe Lescota to discuss dealer used-car trends and
If you work at a dealership, you know there can be many pieces of selling a vehicle. However, at the
On today’s CBT Newscast for Friday, October 27th, 2017: David Lewis: The secret to your sales success If you work
In this epic TEDx Talk, Colin O’Brady, explains his journey back from a tragic burn accident only to ascend to