TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%
TSLA399.810-3.49%
GM87.4001.68%
F12.225-0.135%
RIVN12.1600.71%
CYD22.450-0.81%
HMC33.9600.07%
TM195.710-0.92%
CVNA68.290-0.02%
PAG212.120-0.22%
LAD299.7202.66%
AN179.64010.3%
GPI260.8000.83%
ABG198.030-1.24%
SAH63.230-0.38%


Featured

Art Sobczak

Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business by Phone Inc.

- December 6, 2018
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today is here to discuss the art...
BDC

Revitalize Your BDC in 2019 with These Proven Techniques – David Kain, Kain Automotive

- December 5, 2018
As 2018 quickly comes to a close, dealers’ sights are now set on finishing out the year strong and setting up solid expectations for 2019. If you’re brainstorming new standards...
Jeff Shore

Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore, Sales Trainer

- December 4, 2018
The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right product on hand for the consumer...
digital retail trends

Digital Retail Trends to Implement at Your Dealership in 2019 – Andy MacLeay, Dealer.com

- December 3, 2018
Digital retailing may have a long way to go before it is the industry standard, but with the popularity of online retailers like Amazon, dealers need to be aware of...
dealertrack's new f&i

How to Minimize Car Buying Time at Your Dealership – Mazen Letayf, Dealertrack

- November 29, 2018
As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be asking yourself "How can I use...
paramus honda

How Paramus Honda Found Success By Expanding Their BDC – Jason Cohen, BDC and E-Commerce Director

- November 27, 2018
On today's show, Jim speaks to Jason Cohen, BDC and E-Commerce Director for Paramus Honda, one of the largest and most profitable stores in Lithia Auto Chain, to discuss how...
television

Increase Your Dealership Website Visits with Targeted TV Ads – Comcast Spotlight

- November 26, 2018
Just when you thought television advertising was a thing of the past, don’t touch that remote, because today's guest will share with you why tv advertising does a better job...
data

Unlock Hidden Profits in Your Dealership By Properly Utilizing the Data from Your DMS – Michael Roppo

- November 21, 2018
On today's show, Jim Fitzpatrick speaks with Michael Roppo, director of dealer fixed-ops consulting and training for WithumSmith and Brown’s automotive division, to discuss the importance of DMS data management...
new hire

The Top Characteristics to Look For When Hiring New Employees at Your Dealership – Anthony Santangelo, AutoMax

- November 20, 2018
As the old saying goes, you should never judge a book by its cover, and the same is true when choosing a new hire to train at your dealership. On...
F&I department

Becky Chernek: Get Back-to-Basics in Your F&I Department

- November 19, 2018
The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of the F&I process is undergoing major...


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