Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Dealership marketing trends have evolved rapidly in recent years as consumer preferences and industry conditions have changed. With so much to keep track of, many dealers feel at a loss...
In 2023, the U.S. faced increased interest rates and rapid inflation, both of which placed heavy pressure on car buyers and retailers alike. On this episode of CBT Now, host...
On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Christine Vinatieri-Erickson, president of the South Dakota Auto Dealer Association (SDADA) and the South Dakota Trucking Association (SDTA)....
Welcome to the first episode of Loyalty-Based Sales Strategies with Jen Suzuki on CBT News! In this series, Suzuki, president of eDealer Solutions, veteran sales coach, and NADA Academy guest...
As customers hold onto their vehicles longer, there's a surge in cars entering the service lane. In this episode of Inside Automotive, we delve into the current challenges facing fixed...
F&I (finance and insurance) continues to be one of the most important departments in the dealership, driving both revenue and customer satisfaction. But just as the rest of the car...
In today's landscape, nearly everyone is on social media, and it's especially crucial for those in sales or dealership service. However, should the use of social media extend beyond these...
CBT News 40 Under 40 honors recipients of the inaugural CBT News 40 Under 40 awards. In this exclusive interview, anchor Jim Fitzpatrick engages with Colin Liss, the General Manager...
On today's episode of Inside Automotive, we are joined by Jay Baer, an author, advisor, Hall of Fame keynote speaker, and customer experience researcher. CBT News anchor Shyann Malone joined...