On today’s show:

  • Mike Esposito, President and CEO of Auto/Mate, explains why CSI scores have nothing to do with loyalty
  • David Greene, VP of CallSource Auto Division, explains how to improve your in-bound call process and boost profits
  • Sales Tip of the Day with Brian Parsley on taking risks, brought to you by AutoSweet
  • Today’s Dealer of the Day, brought to you by Lot-Master, is Gaudin Porsche in Las Vegas, Nevada

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