CBT News – July 28, 2016
On today’s show
- Infiniti introduces an app to sell cars
- 5 Things to say to an Angry Customer
- Cars.com Acquires Dealer Rater
- Bells & Whistles on your website can get you more sales
Successfully Implementing Technology in the Service Department
During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is...
Paragon Honda’s Brian Benstock Discusses Bright Spots in the Auto Retail Market Amid COVID-19
In today’s segment, we’re pleased to welcome back Brian Benstock, Partner GM and VP at Paragon Honda and Acura. Last time Brian was on our show, he and...
Will Automation Affect the Auto Retail Workforce?
Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round...
Georgia Dealer Kevin Kolb Discusses Making the Right Moves Before, During, and After COVID-19
On today’s show, we’re pleased to welcome Kevin Kolb, President and General Manager of Potamkin Hyundai Stone Mountain in Lilburn, Georgia. In this segment,...
Hometown Heroes, We Want to Hear Your Stories!
Auto dealers are always ready to lend a hand. That’s been proven time and time again from the moment the COVID-19 shutdown began through...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
April Kerrigan Report: Have Dealership Values Taken a Hit During the...
Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...
Contacting the Customer After the Sale
On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
