About: Jaelyn Campbell

Jaelyn Campbell

Jaelyn Campbell is a staff writer/reporter for CBT News. She is known to cover the latest developments impacting automotive retailers, manufacturers, and industry professionals. Based in Atlanta, Georgia, Jaelyn brings a journalistic focus to key trends shaping the retail automotive landscape, including dealership operations, evolving consumer behavior, EV adoption, and executive leadership strategies.

Shep Hyken’s top 3 ‘Golden Rules’ to improve the employee experience

Jaelyn Campbell - May 3, 2023

Employee experience should be prioritized and invested in as it ultimately impacts your bottom line. Joining us on another episode of Inside Automotive is Shep Hyken, customer service, and experience...

Sales & Marketing Inside Automotive

Tesla hikes prices globally after several price cuts in Q1

Jaelyn Campbell - May 2, 2023

After lowering the cost of its best-selling models several times since the beginning of the year, Tesla revealed that it had increased its prices by up to $290 in Canada,...

Headlines Articles

Car owners less satisfied with aftermarket service providers

Jaelyn Campbell - May 2, 2023

The J.D. Power 2023 U.S. Aftermarket Service Index (ASI) Study revealed that overall satisfaction declined year over year in the study’s three segments: quick oil changes, full-service maintenance and repair,...

Headlines Articles

Jonathan Dawson shares his insights into the core principles that help entrepreneurs drive business success in a challenging environment.

2 methods to help proactively handle difficult conversations

Jaelyn Campbell - May 2, 2023

How do you handle difficult conversations? Whether they are team- or coworker-oriented, we all have challenging conversations. But how do you handle them? On today's CBT Automotive Network exclusive: Mind...

Mind Your Own Business

Toyota owners most-likely to trade in their vehicle for a used EV — CarMax report

Jaelyn Campbell - May 1, 2023

According to a recent report by used car dealer CarMax, Toyota was the most traded-in brand for used EVs in the U.S. between September 2022 and February 2023, with 12%...

Headlines Articles

Rising premiums lead to record carrier switching in the auto insurance market

Jaelyn Campbell - May 1, 2023

The nation's auto insurers are caught in a cycle of escalating premiums, high inflation, and an increase in defection, J.D. Power's 2023 U.S. Insurance Shopping Study revealed. The study shows that auto...

Headlines Articles

GM creates new software protocol, Toyota meets production target, Tesla’s pricing strategy draws criticism

Jaelyn Campbell - April 28, 2023

CBT Now Latest trends in auto retail: what Q1 tells us about 2023 – Jessica Caldwell | Edmunds Automotive retailers are reporting solid financial results from the first quarter, but will the...

Daily Newscast

GM develops new open-source software protocol, urges rivals to use it

Jaelyn Campbell - April 27, 2023

General Motors has announced a new open-source software protocol to increase software development and improve customer experiences in connected vehicles. GM’s protocol is a “starting point” for other automakers and developers. The...

Headlines Articles

Tesla’s growing inventory at odds with recent price cuts

Jaelyn Campbell - April 27, 2023

Tesla's inventory in the U.S. has reached a new high, indicating that recent price cuts from the EV maker might not be doing enough to spur demand. In recent weeks, Tesla...

Headlines Articles

Global EV sales, Honda teases mystery EV, Stellantis plans 3,500 employment boyouts

Jaelyn Campbell - April 27, 2023

Inside Automotive Why dealer transparency is key to healthy OEM relations — Peter Cooper | Lexus of Lehigh Valley Tensions between OEMs and retailers have never been more strained, but could both...

Daily Newscast

About: Jaelyn Campbell

Jaelyn Campbell

Shep Hyken’s top 3 ‘Golden Rules’ to improve the employee experience

Tesla hikes prices globally after several price cuts in Q1

Car owners less satisfied with aftermarket service providers

2 methods to help proactively handle difficult conversations

Toyota owners most-likely to trade in their vehicle for a used EV — CarMax report

Rising premiums lead to record carrier switching in the auto insurance market

GM creates new software protocol, Toyota meets production target, Tesla’s pricing strategy draws criticism

GM develops new open-source software protocol, urges rivals to use it

Tesla’s growing inventory at odds with recent price cuts

Global EV sales, Honda teases mystery EV, Stellantis plans 3,500 employment boyouts

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