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With all the digital platforms your dealership uses, sometimes there are red flags that may cause you to forget about the human connection involved in selling. We spoke to automotive writer...
On Today’s Newscast for Friday March 31, 2017:
Improve your hiring process by using this test
When it comes to hiring, it is essential to weed out the applicants that don't fit into your...
Engaging with customers is important, especially when it comes to those ready to buy. When it comes to a digital search on your website, how do you know when to...
On Today’s Newscast for Thursday March 30, 2017:
WardsAuto: It's Not That Auto Dealers Hate Regulations
If you hate the amount of regulations forced on your dealership by Washington and believe certain...
On Today's Newscast for Wednesday March 29, 2017:
Do too many tools & products = lack of human connection with customers?
Having so many tools for the automotive space can often be...
Having so many tools for the automotive space can often be confusing, especially if those tools distract your salespeople away from providing your customers with an awesome customer service experience....
What does it take to work at a dealership where two types of managing styles are being implemented? That might be difficult to answer, but according to Dr. Nicole Lipkin,...
Dave Zoia, Editorial Director for WardsAuto and 30-year auto industry vet, forecasted 17.3 million vehicles this year. He spoke to CBT's Joe Gumm about some of the potential red flags...