TSLA381.590-15.09%
GM79.400-4.36%
F14.300-0.65%
RIVN14.760-0.97%
CYD47.910-5.54%
HMC26.110-0.6%
TM172.030-3.75%
CVNA67.277-2.333%
PAG178.180-2.02%
LAD304.8300.96%
AN193.210-1.79%
GPI326.100-2.19%
ABG198.130-2.91%
SAH84.150-0.67%
TSLA381.590-15.09%
GM79.400-4.36%
F14.300-0.65%
RIVN14.760-0.97%
CYD47.910-5.54%
HMC26.110-0.6%
TM172.030-3.75%
CVNA67.277-2.333%
PAG178.180-2.02%
LAD304.8300.96%
AN193.210-1.79%
GPI326.100-2.19%
ABG198.130-2.91%
SAH84.150-0.67%
TSLA381.590-15.09%
GM79.400-4.36%
F14.300-0.65%
RIVN14.760-0.97%
CYD47.910-5.54%
HMC26.110-0.6%
TM172.030-3.75%
CVNA67.277-2.333%
PAG178.180-2.02%
LAD304.8300.96%
AN193.210-1.79%
GPI326.100-2.19%
ABG198.130-2.91%
SAH84.150-0.67%


About: CBT News Editorial Team

CBT automotive newscast: October 25, 2021

- October 25, 2021
Inside Automotive: CultureWise's David Friedman on the critical behaviors that build employee trust As leaders and business owners, many of us think about the importance of building trust with our customers, but...
Brooke.ai

How Brooke.ai fills in the gaps when managing service appointments

- October 22, 2021
Proactive Dealer Solutions emerged as the BDC experts and pioneered the BDC concept, which has evolved into not just BDC but better customer experiences for the entire dealership. Today PDS...
Kenya Rutland

Chief Enthusiasm Officer Kenya Rutland on how to build diversity and inclusion in your dealership

- October 22, 2021
After the nation’s civil unrest last summer, you may have noticed many companies making the decision to evaluate and adopt a more diverse and inclusive workplace. Well, KJR Consulting has...

CBT automotive newscast: October 22, 2021

- October 22, 2021
Inside Automotive: Chief Enthusiasm Officer Kenya Rutland on how to build diversity and inclusion in your dealership After the nation’s civil unrest last summer, you may have noticed many companies making the...
Mike Jackson

Mike Jackson talks about AutoNation’s record-breaking quarter and how AN sources used cars

- October 21, 2021
On this special edition of CBT News, Jim Fitzpatrick sits down with Mike Jackson, CEO of AutoNation to discuss the company's six straight record-breaking quarters and his proudest moments at...
marketing used cars

Top market trends car dealers need to focus on in Q4

- October 21, 2021
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
loyalty marketing program

Why your dealership needs a loyalty marketing program

- October 21, 2021
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about the strategy your dealership desperately needs, which is a loyalty marketing program. It’s one that...
Hyken

10 things that can harm your relationships with customers

- October 21, 2021
I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from Shep Hyken, he discusses 10 loyalty killers that can...

CBT automotive newscast: October 21, 2021

- October 21, 2021
Inside Automotive: 10 things that can harm your relationships with customers I'll Be Back: How to Get Customers to Come Back Again & Again is out now! In the latest book from...
loyalty

Why car dealers need to focus on increasing customer loyalty today

- October 20, 2021
Industry experts are predicting continued inventory shortages well into 2022 and according to IHS Markit data, brand loyalty for new vehicle customers has dropped as a result of these shortages....